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What are the system requirements for
Quote Writer?
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Recommended System
Configuration |
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At least 1 GHz processor |
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1 GB RAM or greater |
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Minimum System
Configuration |
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700 MHz Pentium II |
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1 GB
RAM |
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80 GB Hard Drive |
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Windows 2000/XP
Professional (32
bit),
Vista Business
(32
bit) |
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Printer |
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USB Port |
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CD-ROM |
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Minimum display setting
800 X 600 |
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Microsoft Word 2003 SP3
or Word 2007 (new for
version 8) |
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Internet Access for
Quote Writer software
updates |
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Email Account |
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Adobe Reader to view PDF
files |
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Microsoft Internet
Explorer |
We do not recommend Windows XP Home
or Vista Home Basic. These operating
systems are intended for home use.
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How do I load data from the
Manufacturer when I receive it in an
email? On a CD?
If the data is received as an email
attachment,
double click on the attachment.
Select
"Open" from the dialogue
box and the data
should automatically load into Quote
Writer.
If your computer, does not recognize
the program to open the file with,
browse for your Quote Writer
program.
If the data is on a CD, the hard
drive or another device, from My
Computer or Windows Explorer browse
to find the data file. Double click on the
data file to load it.
To load data from within Quote
Writer, select Tools from the
menu bar. Select "Load Data".
Click the down arrow by the Look
In box and browse to find the
data file. Highlight the data file
and click "Open."
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How do I check to
see if I have the latest update for
my Quote Writer
software version?
Start Quote Writer. Select "Software
Update" from the Shortcut Bar on the
left or from the File menu at the
top of the screen. Follow the
directions.
This checks the internet for any
software updates that are available
for the Quote Writer software
version running. It will not
update the software to a new
version.
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I get an error on
the setup.fpt file
accessing data on a network drive.
Below are instructions for
editing the registry. Make this
change on the workstation that is
getting the error accessing the data
on the server.
Innovative MicroSystems, Inc accepts
no responsibility for editing the
registry on your computer system.
Please make the following entry in
the Windows registry.
(Refer to the error on setup file.pdf in the Support folder
on your software CD or run the
WIN2_XPfix.reg file in the Support
folder on your software CD.)
From START, RUN, type REGEDIT.
Under this key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MRXSmb\Parameters]
Add the following line (Right click,
Select NEW: DWORD value)
OpLocksDisabled=dword:00000001
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I got a new computer. Can I transfer
Quote Writer to it?
Yes.
1. Install the
software on the new computer from
the original Quote Writer CD. Move
the key from the old computer to the
new one.
2. The software must be
registered on the new computer.
However, the registration procedure
can be Skipped and done later.
3. Reload your manufacturer data.
4. Restore your Quotes from a backup
created on your old computer. (Tools
menu, Backup.)
5. Once the software is
registered, run the Software Update
option in Quote Writer to download the
latest update for that version of
the software.
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My key is on my computer, but I keep
getting the message "No key found"
or the following screen
displays.
1.
If this is a new install - did any
messages display during
installation? Remove the USB key and
reinstall the software. Attach the
key to the computer after the
software has been installed.
2.
Is the Sentinel System Driver
software installed? Check the
Control Panel, Add/Remove programs
(XP) or Programs and Features
(Vista) to see if the Sentinel System Driver
software is installed.
3.
Try inserting the device in a
different USB port. The computer
should recognize the key as new
hardware. (Light on USB key
should be lit.)
4.
If the key was working, and
reinstalling the software did not
correct the problem:
a. Remove the USB key from the computer
b. Remove the Sentinel System Driver
software
From Start,
select Control Panel then:
Windows XP:
Select Add or
Remove Programs)
Vista:
Select Programs or
Programs and Features
c. Restart your computer
d. Reinstall the Quote Writer software
e. Reattach the USB key
f. Start the Quote Writer software
5.
If
the problem persists,
call Quote Writer technical support
at 302-629-4620 for additional
assistance or send an email to
support@quotewriter.com.
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What is the FinePrint pdfFactory
trial software included on the
installation disk?
FinePrint pdfFactory is an
inexpensive program to create PDF
documents. It is installed as a
print driver. Click on the PDF
button on the report tab to write
the report to a PDF file. This
PDF file can be emailed to someone
who does not have the Quote Writer®
software.
To purchase this PDF software, go to
www.fineprint.com. Until the
software is purchased and registered, the software
prints a message across the bottom of
each page of the PDF created.
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